Installs and Aftersales

Customer should have no other pending service request and account is not under treatment.

To request for change of telephone number, you may log in to your myHome account or you may visit our PLDT Home Support Page, select Aftersales Requests, and click on "Change Telephone Number" to fill out the web form.

For more detailed step-by-step
troubleshooting tips

What PLDT Home plan should you get

How to fix slow websites and apps

How to troubleshoot your internet

What is Whole Home Wifi System

How to fix your dial tone

How to troubleshoot your PLDT Home Modem

Download the myPLDT Smart app!

Your PLDT Home Account is now at your fingertips.