PLDT Customer Support Channels

Need to speak with us?

smartphone-screen Chat with Us!
Need to report a service issue, request for reconnection and do aftersales transactions? Use our PLDT Home FB Messenger for quick and easy assistance.
social-media_ Download the myPLDT Smart app!
Manage your account, report a problem, file a Help ticket and pay bills at your fingertips. Download the myPLDT Smart app now from Google Play or Apple App Store!
Book an Appointment
Stay safe at home!
Schedule a virtual appointment for new applications and after sales transactions.
Book an Appointment

Connect with us on Social Media

Facebook

Get important announcements and answers to your questions.
 

CONNECT WITH US
Logo_Messenger_NewBlurple-399x399-1

Messenger

Chat with us to easily get answers to your inquiries and concerns.
 

CHAT WITH US

Twitter

Follow @PLDT_Cares to find answers to your questions.
 

TWEET US

YouTube

Learn more how to's, quick tips and quick fix for a better home.

SUBSCRIBE

Download the myPLDT Smart app!

Your PLDT Home Account is now at your fingertips.

ABOUT US NEWS LOYALTY AND REWARDS STORE LOCATOR CONTACT US TERMS OF USE PRIVACY POLICY

©PLDT Inc.