Bills and Payment

Due to a migration program in our payments system, we have temporarily suspended acceptance of payments made through Citi One Bill or the auto-charge payment facility with your Citi credit card effective July 2020.
You may continue to pay your PLDT bills using your Citibank credit card account through Citibank Online or the Citi Mobile App.

• Why is PLDT suspending acceptance of payments made on auto debit arrangement with Citibank? Learn More >
• What are the other payment options available for me? Learn More >
• How will this affect my PLDT account status? Learn More >
• How long will this suspension last? Learn More >
• Who can I contact if I have further questions on my bill? Learn More >